Remove a member or delete their data

Take someone off the roster when they leave, or delete their personal data on request. Owners and admins can do this.

Someone without an account

For people on the roster who never signed up (status Invited, no account):

1. In the admin, open Members.
2. Click Remove next to the person and confirm.

The membership and its details are deleted.

Someone with an account

1. Open Members and click the person.
2. Click Edit role / status, set Status to Inactive and click Save.

An inactive member keeps their login but no longer sees the club's events, squads or members in the app. Their history (answers, attendance, matches) stays with the club.

A child

A guardian can end a child's membership in the app: More → Family → the child → Leave the club. The membership becomes inactive and the guardian links end. The coaches of the child's teams and the other guardians get a notification.

Deleting personal data on request

• Anyone can delete their own account in the app (More → Profile → Delete my account) or in the admin (My account). Their name becomes "Deleted member" and their personal details are cleared (Export or delete your data).
• Club admins can't yet anonymise a member who has an account. If someone asks the club to delete their data and can't do it themselves, contact Clubkit (see the imprint) and it's done for you.

Clubkit's retention rule: data is deleted or anonymised two years after a member leaves, or earlier on request (How long we keep data).